- Past notices
- No further notices from the past 7 days.
We have identified an issue to site and we have engaged with our core team to get this resolved.
The team have made a routing fix and we believe that services should now be restored.
Should you still be without service, please re-boot your routers in the first instance and should that not resolve the issue, contact us at support@purefibre.net.
Our core team have now resolved the service issue to site.
We believe that any issues that users had should now be resolved but if you are still experiencing connection problems then please contact us on 03308082003 (option2) or email us at support@purefibre.net.
We are aware of an issue with our main connection into the Peninsula which we are investigating.
We have currently migrated services over to our back up circuit and customer connections should start coming back online.
Should you still be without service, please re-boot your routers in the first instance and should that not resolve the issue, contact us at support@purefibre.net.
We are sorry for this inconvenience while we determine the cause of this issue.